Frequently Asked Questions
Check-in is 4:00pm. If the condo is ready before 4:00pm, we will certainly let you know.
Checkout is 11:00am.
Yes.
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Each property has a slightly different cancellation policy. Click on a specific property to find out what it is.
There is a cancellation fee of 2.7% of your booking to cover the credit card processing fee that we are still charged when you cancel.
If your reservation is more than 30 days away, we require a 25% deposit. The remaining 75% is due 28 days before your arrival date.
Only certain properties allow 1-dog. Click on the Pet Friendly tab and it will show you all the properties that allow a dog.
No, there is not a free shuttle to/from the airport. Click on the Guest services tab to show you the transportation options to/from the airport.